The Antecedents and Consequences of Frontline Service Employee Commitment to Service Quality: A Study of the Indian Airline Industry

Kaur, Manmohan (2013) The Antecedents and Consequences of Frontline Service Employee Commitment to Service Quality: A Study of the Indian Airline Industry. (PhD thesis). Aligarh Muslim University.

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Item Type: Thesis (PhD)
Divisions: Faculties > Faculty of Management Studies & Research > Department of Business Administration
Depositing User: AMU Library
Date Deposited: 24 Nov 2015 12:14
Last Modified: 21 Oct 2017 04:15
URI: http://ir.amu.ac.in/id/eprint/9595

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